Boston Market is a popular American restaurant chain located in the city of Dallas. The restaurant prides itself on serving fresh, all-natural, and antibiotic-free rotisserie chicken along with other flavorful dishes such as prime rib, salads, sandwiches, and freshly baked cornbread daily. Casual attire is recommended and they offer delivery, catering, takeout, walk-ins services for groups and individuals. With their Rotisserie Rewards program, customers can earn points toward free food when ordering online or through the app.
(6503)
Locations
DeSoto
735 E. Pleasant Run Road Closing at 23:00
Duncanville
789 W Wheatland Road Closing at 22:00
Far North Dallas
Garland
730 W. Centerville Road Closing at 22:00
Irving
2705 N. Beltline Road Closing at 22:00
Lewisville
1570 W. Main Street Closing at 22:00
Plano
2104 Preston Road Closing at 22:00
701 W. 15th Street Closing at 22:00
What people say
Online reviews and comments hold a significant amount of power when it comes to influencing consumer behavior. With the rise of social media platforms and review websites, customers can easily share their experiences and opinions about a brand or chain with the rest of the world. In this article, we will take a closer look at the online reviews and comments about the Boston Market chain in the city of Dallas.
Boston Market is a popular American fast-casual restaurant chain that specializes in rotisserie chicken, turkey, and meatloaf. The chain has several locations in Dallas and has been serving customers in the area for years. However, what do customers have to say about their experiences at Boston Market? Let's find out.
Firstly, let's take a look at Yelp, one of the most popular review websites where users can leave reviews about businesses. On Yelp, Boston Market has an overall rating of 3.5 stars out of 5, based on over 150 reviews. While some customers praise the chain for its delicious food and friendly service, others share negative experiences, such as rude staff or undercooked food.
One Yelp reviewer wrote: "I've been to this Boston Market location several times, and they never disappoint. The rotisserie chicken is always juicy and flavorful, and the sides are delicious too. The staff is also very friendly and welcoming."
On the other hand, another reviewer shared a negative experience: "I ordered the meatloaf meal, and it was served cold. When I asked the staff to heat it up, they were very rude and unhelpful. I won't be coming back here again."
Moving on to Google Reviews, Boston Market has an overall rating of 3.7 stars out of 5, based on over 200 reviews. While some customers appreciate the convenience of the drive-thru service and the quality of the food, others complain about long wait times or poor customer service.
A Google reviewer wrote: "I love Boston Market! The chicken is always cooked to perfection, and the sides are delicious. The drive-thru service is also very convenient, especially when I'm in a hurry."
However, another reviewer shared a different experience: "The staff at this location is very unprofessional and rude. I waited for over 30 minutes for my food, and when I finally got it, it was cold. I do not recommend this place."
In conclusion, online reviews and comments about Boston Market in Dallas are mixed. While some customers appreciate the quality of the food and friendly service, others complain about issues such as long wait times or undercooked food. It's important to take these reviews with a grain of salt and keep in mind that everyone's experience can be different. If you're in Dallas and looking to try out Boston Market, it's always a good idea to read a few reviews beforehand to get an idea of what to expect.