Norma's Cafe is a beloved Dallas institution for Southern American cuisine, serving up hearty and flavorful meals alongside their famous Mile-High Cream Pies™ since 1956. With an award-winning menu and a nostalgic atmosphere, Norma's Cafe provides a welcoming environment for good food and good company. Experience classic Texas home cooking at this diner-style eatery located along historic US Highway 80.
(4363)
Locations
North Oak Cliff
1123 W. Davis Closing at 20:00
Northeast Dallas
9100 N. Central Expressway #151 Closing at 20:00
Plano
605 W. 15th Street Closing at 20:00
Others
N. Dallas Pkwy Closing at 20:00
What people say
Norma's Cafe is a well-known chain of restaurants in Dallas that has been serving delicious comfort food for over 60 years. Over the years, the restaurant has built a loyal customer base who keep coming back for their famous chicken-fried steak and other classic dishes. With the rise of online reviews and comments, the reputation of Norma's Cafe has become more important than ever before.
A quick search online reveals that Norma's Cafe has a strong online presence with positive reviews on platforms like Yelp, Google Reviews, and TripAdvisor. The restaurant has an average rating of 4 out of 5 stars on these platforms, which is a testament to their quality food and service.
Many customers have praised Norma's Cafe for their friendly staff, cozy ambiance, and generous portions. One reviewer on Yelp wrote, "The food was amazing, and the staff was so friendly. I felt like I was eating at my grandma's house." Another reviewer on TripAdvisor said, "The chicken-fried steak is hands down the best I've ever had. Plus, the portion size was huge!"
Despite the overwhelmingly positive reviews, there are also some negative comments about Norma's Cafe online. Some customers have complained about long wait times during peak hours or slow service during busy periods. Others have criticized the restaurant for not being vegan or vegetarian-friendly.
However, it's worth noting that Norma's Cafe has responded to many negative comments online in a professional and courteous manner. They have apologized for any inconvenience caused and offered to make things right for unsatisfied customers. This shows that they value customer feedback and are committed to providing excellent service.
In conclusion, online reviews and comments are an essential tool for businesses like Norma's Cafe to manage their reputation and attract new customers. With a solid rating on multiple review platforms and a commitment to responding to negative comments in a positive way, Norma's Cafe is well-positioned to continue its success in Dallas.