Luby's is a popular restaurant brand in Dallas that operates under two names: Luby’s and Fuddruckers, providing comfort food cafeteria-style and family-style dining. They have a total of 95 locations for Luby's throughout Texas and beyond, while their Fuddruckers restaurants consist of 56 company-operated branches and 127 franchises in the US and Canada. Luby's Culinary Services also offers food management services to 20 healthcare, education, and corporate venues. The restaurant is known for its breakfast, lunch, dinner menus serving American traditional cuisine with catering options for groups, kids, takeout orders with casual attire. Join Luby's E-Club for exclusive deals by visiting www.lubys.com.
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Locations
DeSoto
801 N. Beckley Road Closing at 20:00
Farmers Branch
13455 Midway Road Closing at 20:00
Plano
5040 W. Park Boulevard Closing at 20:00
South Oak Cliff
5600 S. Hampton Closing at 20:00
What people say
As one of the most popular chain restaurants in the Dallas area, Luby's has established a reputation for serving up delicious, home-style comfort food to locals and visitors alike. However, with the rise of online reviews and comments, the brand has also faced its fair share of criticism from customers who have had negative experiences.
One of the main platforms for these online reviews and comments is Yelp, a website that allows users to rate and review local businesses. Luby's currently has an overall rating of 3 stars out of 5 on Yelp, with mixed reviews from customers. While some praise the restaurant for its affordable prices, friendly service, and tasty dishes, others have complained about issues such as slow service, poor quality food, and dirty facilities.
Another platform where customers can voice their opinions about Luby's is Google Reviews. The restaurant has a slightly higher rating on this platform, with an average of 3.4 stars out of 5. However, there are still a number of negative reviews from customers who have had poor experiences at various locations across Dallas. Some have reported rude staff members, long wait times for food, and unappetizing dishes.
On social media platforms like Twitter and Facebook, customers have also shared their thoughts about Luby's. While some have posted positive comments about their favorite menu items or dining experiences, others have used these platforms to complain about issues they've encountered at the restaurant.
Despite these negative reviews and comments, Luby's continues to be a popular choice for many Dallas residents who appreciate its classic American cuisine and affordable prices. However, it's clear that the brand could benefit from addressing some of the issues raised by unsatisfied customers.
Whether it's improving customer service, maintaining cleaner facilities, or revamping certain menu items, Luby's should take these online reviews and comments seriously in order to maintain its reputation as a beloved Dallas chain restaurant. As customers continue to rely on online reviews and comments to make dining decisions, it's crucial for businesses like Luby's to prioritize customer satisfaction in order to thrive in a competitive market.